Shipping:
$8.00 flat-rate US shipping or FREE on orders over $100!
Orders are processed and shipped out Monday-Friday, within 48 hours.
Returns:
- Returns must be requested and post-marked to us within 14 days from your date of purchase. Email customerservice@shopjjrae.com and receive an approval email back. Be sure to include your order number and full name in the email request please.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair or other user damage/wear/tear)
- Returns are eligible for store credit only.
- Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, and sale/clearance items. Accessories, intimates, leggings, bathing suits, socks can never be returned. - Shipping charges (original and return) are the customer’s responsibility.
Returns may take an additional 14 days to be processed once received back in the warehouse.
